Frequently Asked Questions
You may have a lot of questions regarding the design and development of your website, that’s understandable. It’s your business, and we appreciate you want it to look and work great and be easy for your to manage and update. We can help you with that, from the beginning to it being a success.
How and where we work, and why?
We work remotely from home in Bournemouth, Dorset because we like our own space, it’s efficient and low cost with no commuting or expensive lunches. For existing clients that live locally or in London we can come and meet you once or twice if the contract covers the cost in that month.
How much do you charge?*
We can build a very simple basic WordPress website for a one-off cost of £299, and for more advanced ones starting at £399 with an advanced payment.
You can, as we would recommend, pay in smaller monthly payment to get that on-going support and 123-reg premium hosting.
*Prices vary depending on workload and complexity of the website.
What kind of websites do you make and why?
Mainly WordPress websites because it’s a free software tool and offer many great features for most websites. Doesn’t mean we only make websites with WordPress, we can build using Shopify and Squarespace as well. Each content management system is great if different ways.
What can you do on WordPress?
WordPress.org not to be confused with much simpler blogging platform can do a whole host of things. It’s more than just a simple blog for backpacking students and is great for small to medium businesses.
You can setup user login accounts, secure online payments, email newsletter sign ups, online shops with filter tools and payment plug ins from WooCommerce. you can customise the theme to match the style of your business and upgrade it as your business grows.
How do your monthly retainers work?
We host and help with maintenance and design changes on our 123-reg premium server. Don’t worry, it will be agreed that you will have full access at all times, and if it’s not for you then you can have everything back after the contract.
As we will charging you a much smaller fee than the cost of running the premium servers and we strive to do good work, we hope you will want to stay.
Do your website work on mobile & tablet devices?
Yes, for sure! We live in the 21st century and mobile use is just as important as on desktop. Websites are built with modern code and software tools on dynamic frameworks that adapt to different screen sizes. This means that your website will look great on desktop, tablet and mobile.
As the websites are developed, we like to test how it looks and works on mobile devices as we build it. This is known as responsive web design and has become an important factor of how well your website can rank in Google.
Can I setup secure payments on my website?
Yes, you can easily setup a security certificate on your website known as an SSL Certificate that allows for secure card payments within your website.
A whole host of payment features can be integrated into WooCommerce for merchant payments. These include free options such as PayPal and Stripe and more advanced ones used by retailers such as SagePay.
Can we make advanced/ customer websites like a leading UK business?
We mainly build websites with WordPress themes that can be fairly advanced for a host of businesses. Building custom WordPress websites from scratch to be the next BBC, Netflix, Skyscanner or TUI is a little bit advanced, but we can make a cheaper option to help you get started.
What does WooCommerce offer?
If you’re looking for an online shop with lots on offer WooCommerce is an e-commerce plugin you can integrate with loads of great features. There are a host of free and premium store extensions with rich features and tools.
This allows you to do a range of great things for making money, such as cross-selling, up-selling, product variations, payment subscriptions, and much more.
How do you like to be paid?
For now, payment is taken via bank transfer or standing order to the bank account Monzo. Full details will be included in the invoice and again via text or WhatsApp and we can notify you when received.
Can WordPress theme be changed and upgraded?
For sure, you can easily upgrade or change your theme with a new theme from a theme site like ThemeForest. WordPress websites are very versatile and great for nearly all small to medium businesses.
If you do want to get something more advanced and customised to meet your needs, you can get a developer work on that for you as well. They literally just setup a blank theme in the same website and hand design and code the website as desired.